- Question: Is the tap water safe to drink in hotels?
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Answer: We do not advise that you drink the tap water, even though some hotels may claim that their tap water is purified and safe.
Usually all rooms have a water heater or thermos and boiled water is available 24/7 free of charge. Bottled water is also available in stores and at street stalls. - Question: Do the hotels have non-smoking rooms?
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Answer: Yes. All star-rated hotels have non-smoking rooms or floors. Guests who check in earliest usually have priority over those checking in later for the non-smoking rooms.
- Question: Is the baby's cot available?
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Answer: Yes. Star-rated hotels will usually provide cots for babies under 2 years old free of charge.
- Question: Can I rent a wheelchair at the hotel?
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Answer: Hotels will provide wheelchairs for their registered guests free of charge but as there might not be sufficient chairs, they are assigned on a first arrival priority.
- Question: Is Internet access available in hotels in China?
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Answer: More and more hotels have internet access in guest rooms. If your hotel does not, the service is available at the hotel’s business center. There is an extra charge.
- Question: Do the hotels have swimming pools?
Answer: Not all hotels have swimming pools. - Question: What time can I check in and check out of the hotel?
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Answer: Usually check in is after 14:00 (2 p.m.) and check out is before 12:00 noon, otherwise there might be extra charges. We can confirm these times when making your reservations.
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Hotel Useful Terms - Room CategoriesSingle Room (Economic Room) ----- room with a single bed
Double Room ----- room with one double bedTwin Room (Standard Room) ----- room with two single beds
Triple Room ----- room with three beds
Superior Room ---- better than Standard Room, generally speaking, divided into two types, a double bed or two single beds.
Deluxe Room ---- bigger room than Superior one, with two single beds or one double bed. Decoration and facilities are better than in Superior Room; price is higher.
Executive Standard Room ----- room usually with one double bed. One or several floors in a star-rated hotel are taken as executive room floor(s). A business center and coffee bar are included.
Business Standard Room ----- room with two single beds or one double bed. Usually computer, secretarial services and other facilities for office work are included.
Suite -- two or more rooms with bathroom and other attached amenities. There are usually several kinds of suites offered, including superior and deluxe.
