Departures are guaranteed with two travelers.
There are chances that 10% of the tour groups will exceed 12 people but we will make proper arrangements.
Infant Price: We will not charge you for any infant under 3 years old.
Not suitable for: People over 85 years old, Wheelchair users.
Confirmation: We will send a confirmation to you in 12 hours after receiving your booking request.
Payment: A full payment is required at least two days before your trip. Payment via PayPal, Credit Card, Alipay, Wechat and Bank Transfer are acceptable.
Cancellation: Free cancellation is available at least 24 hours before the start of the tour. Otherwise, it is non-refundable.
Pick-up Service: We offer free pick-up within the third ring road of the Xi'an city. While Xi'an is relatively a big city, to ensure the morning pick-up going smoothly as scheduled, we suggest you choose centrally located downtown hotels. If the location of your hotel is beyond our free pick-up range, you may need to pay for extra mile transfers or get to an appointed meeting point. For any pick-up issues, your one-on-one travel consultant is ready to help anytime.
Schedule: The time table depends on the traffic and actual situations so there may be some adjustments.
Kindly note that it is not suggested to schedule a train or flight immediately after a full day tour due to unforeseen circumstances that would make you miss it. We accept no responsibility for any loss arising out of missing your train or flight.
Please kindly aware there will be more tourists in the peak season, so queuing at the entrance is unavoidable sometimes. Also, in public holidays like May Day from May 1st to 5th and National Day from Oct 1st to 7th, there might be large crowds and heavy traffic. We hope for your understanding on the situations.